Shipping and returns of your package for an order on provence-store.com

Packages are generally shipped within 2 days of receipt of payment. They are shipped La Poste with a tracking number and delivered without signature. Packages can also be shipped via other carriers chosen by our sellers and delivered against signature.

elivered without a signature. Packages can also be shipped via other carriers chosen by our sellers and delivered against signature.

provence-store.com offers works of art, crafts and products from Provence. Some artisans do not have stocks and work to order. They will tell you their manufacturing times by email when ordering (generally 2 weeks).

Shipping costs include preparation and packaging costs as well as postage. For deliveries abroad, customs charges, not included in the shipping charges, may apply. We cannot combine two orders placed with two different sellers.

If the delivery costs seem too high, do not hesitate to contact us via our mailbox: gestion@provence-store.com.

Even if we strive to pay particular attention to the preparation of packages, we are not immune to breakage. in this case, the broken item must be reshiped to us and resend a new item to you.